Town of Holly Springs issued the following announcement on Feb. 13.
Residents have very positive perceptions of Holly Springs as place to live and raise a family, according to results of a community satisfaction survey by a national marketing research firm.
In addition, residents’ satisfaction with the Town services they receive scored far higher in Holly Springs than in most other communities across the country.
Survey results were shared with the Town Council last Friday during its annual planning retreat.
Eighty-four percent of respondents rated the overall quality of Town services as excellent or good. Regional and national averages are below 60 percent.
“That finding is especially important because it gives us a sense of how residents perceive Town services as a whole,” said Mayor Sean Mayefskie.
Survey highlights include the following:
- 99 percent of respondents said they feel safe in Holly Springs.
- 98 percent rated the overall quality of life as excellent or good.
- 96 percent said Holly Springs is an excellent or good place to raise children.
- 75 percent were satisfied with the value they receive for their tax dollars and fees.
Community satisfaction with Town services exceeded national averages in 46 of 48 categories.
The two exceptions involved traffic as well as growth and development. Jason Morado of ETC Institute said such views are “pretty typical” for any area that is growing quickly.
Residents placed a very high priority on traffic and growth management, saying those issues should receive the most emphasis over the next two years.
The statistically-valid survey will help Town leaders determine community priorities by objectively assessing residents’ satisfaction with the services they receive. It also enables the Town to compare its performance with other communities while setting a baseline for future surveys.
The survey was distributed by mail and online to a randomly-selected sample of Town residents. Survey participants were reflective of the Town as a whole in age, gender, and race and ethnicity. The margin of error for survey results was approximately 4.2 percent, with a 95 percent level of confidence.
ETC Institute is one of the nation’s leading market research firms and specializes in surveys for local government. Clients in the area have included Raleigh, Durham, Apex, and Chapel Hill.
Original source can be found here.
Source: Town of Holly Springs
Alerts Sign-up