Red Hat announces new Ansible Automation Platform features for AI-driven IT operations

Matt Hicks, President and Chief Executive Officer
Matt Hicks, President and Chief Executive Officer
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Red Hat announced on May 12 major updates to its Ansible Automation Platform, introducing new capabilities aimed at operationalizing artificial intelligence agents at enterprise scale. The enhancements are designed to provide a trusted execution layer between AI intelligence and IT action, supporting organizations as they move from AI experimentation to autonomous operations.

The company said these innovations address the growing need for reliable connections between AI models and existing infrastructure. Red Hat’s new automation orchestrator, now in technology preview, is intended to bridge deterministic and AI-driven workflows within a single governed environment. This development is positioned as essential for organizations seeking production-ready workloads that are both safe and cost-effective.

Sathish Balakrishnan, vice president and general manager of Ansible at Red Hat, said: “As AI rapidly shifts the scale and speed of ITOps, Red Hat delivers the governed automation foundation that turns intelligence into trusted action. Ansible Automation Platform serves as the control plane for task-based, event-driven and AI-driven, multi-step automation, allowing the focus to shift from deterministic automation to comprehensive outcome-based orchestration. By intelligently orchestrating when to use AI-driven reasoning versus proven deterministic automation, we help customers maximize efficiency and innovation while managing AI token and compute costs effectively.”

Jevin Jensen, research vice president at IDC, said: “The challenge for IT leaders isn’t just generating AI insights; it’s moving those pilot projects into production-ready workloads safely and cost-effectively. An automation orchestrator acts as a critical bridge, providing a trusted execution layer that allows AI agents to interact with complex infrastructure through a single, governed workflow. This capability is essential for organizations looking to move beyond AI experimentation toward true autonomous operations.”

Key features in this release include support for context-aware responses via bring-your-own-knowledge functionality; simplified integration with Model Context Protocol server; solution guides with partners like IBM Instana; streamlined content packaging through an enhanced portal; performance metrics dashboards; multi-mode orchestration combining deterministic and event-driven workflows; advanced access management including OpenID Connect authentication provider support; visual execution environment builder tools; centralized content catalogues; short-lived job-specific tokens replacing static service accounts in zero trust environments.

Red Hat confirmed that Ansible Automation Platform 2.7 will be available in the coming weeks while the new automation orchestrator will follow later this year.



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