As colder weather approaches the Southeast, Piedmont Natural Gas is advising customers on ways to reduce energy costs while maintaining comfort at home. The company highlights several practical steps to help households manage higher seasonal bills due to increased heating needs.
Among the recommendations are setting thermostats to the lowest comfortable level and installing smart or programmable thermostats for better efficiency when residents are asleep or away. Customers are also encouraged to make use of natural sunlight by keeping drapes open during sunny days and closing them at night to prevent heat loss through windows.
Regular maintenance, such as changing air filters, can ensure heating systems run efficiently. Adjusting water heater settings to 120 degrees Fahrenheit or considering a tankless water heater can further lower energy consumption. Sealing cracks and openings with caulk or weatherstripping is another suggested measure, which could save between 10% and 20% on heating and cooling expenses. Running ceiling fans clockwise is also recommended to circulate warm air more effectively.
Piedmont Natural Gas provides tools for customers interested in monitoring their usage. By accessing online accounts, users can review monthly gas consumption trends. The Energy Advisor tool offers personalized insights into home energy efficiency, while calculators for appliances like water heaters and dryers help estimate annual operating costs.
A video explaining factors affecting natural gas bills is available on Piedmont’s website.
To assist with budgeting, the Equal Payment Plan (EPP) program allows participants to pay a consistent monthly amount based on annual usage, minimizing fluctuations in billing throughout the year.
Financial support options include the Share the Warmth initiative, which supplies funds through local agencies for families struggling with utility payments regardless of their energy source. Information about approved assistance agencies can be found at piedmontng.com/ShareTheWarmth.
Customers may also qualify for federal programs such as the Low Income Home Energy Assistance Program (LIHEAP), which covers various household energy sources. Details about eligibility and additional resources are provided at piedmontng.com/AssistancePrograms and state-specific guidance is accessible via piedmontng.com/WinterBills.
Piedmont Natural Gas serves over 1.2 million customers across North Carolina, South Carolina, and Tennessee as part of Duke Energy’s operations network. More information about its services can be found at piedmontng.com.
For media inquiries, contact Jason Wheatley at jason.wheatley@duke-energy.com or call 877-348-3612.
