Lenovo has been ranked eighth in the Gartner Supply Chain Top 25 for 2025, improving its position by two places from the previous year. This recognition highlights Lenovo’s excellence in supply chain operations among global leaders across various industries, including pharmaceutical, automotive, FMCG, and technology. The Gartner ranking acknowledges companies that consistently demonstrate leadership in supply chain strategy and execution.
Che Min Tu, Senior Vice President and Group Operations Officer at Lenovo, stated: “At Lenovo, our mission is to create Smarter AI for All. To build the kind of technology our customers expect, we need to lead by example within our own business. By integrating AI across our global supply chain, we’re not only able to support the growing business demand but also improve the customer experience and cut order-to-ship times in what is arguably one of the most complex and dynamic global business environments.”
Lenovo’s digital transformation over the past eight years has focused on streamlining planning, enhancing procurement and supplier collaboration, and improving logistics visibility. These efforts align with Lenovo’s Environmental, Social, and Governance (ESG) commitments.
AI plays a central role in these advancements. Lenovo teams use AI-powered tools for faster decision-making and deeper insights while AI agents provide targeted support to resolve issues efficiently. A team of over 75 researchers at Lenovo developed a set of AI tools designed to support the objectives of its global supply chain.
Guan Wei, Senior Vice President and Head of Global Supply Chain at Lenovo said: “The use of AI in our systems is ultimately benefiting our customers. AI-driven customer sentiment analysis has provided deeper insights into customer needs and recurring issues, resulting in improved customer satisfaction and better warranty-related performance.”
Lenovo’s supply chain covers more than 30 manufacturing sites across Asia Pacific, China, Europe, Middle East and Africa, North America, and South America regions. In February 2025, Lenovo partnered with Alat to establish a new manufacturing base in Riyadh, Saudi Arabia. Scheduled to be operational by 2026, this facility will produce laptops, desktops, and servers for the region.
Ben Massie from Lenovo’s Infrastructure Solutions Group commented: “As supply chains become more complex, staying resilient is no longer enough. Lenovo is now focused on becoming ‘anti-fragile’—not just withstanding disruption but getting stronger because of it.”
The Gartner Supply Chain Top 25 ranking combines business performance data with opinion components reflecting leadership potential within the supply chain community.
