Duke Energy has expressed its gratitude to customers in Florida for conserving electricity during an unusually cold morning on Monday. The company reported that customer efforts to reduce energy use helped decrease the strain on the electric grid, maintaining reliable service during one of the coldest periods of the season.
“Customer conservation made a meaningful difference today,” said Melissa Seixas, Duke Energy Florida state president. “We appreciate every household and business that adjusted their routines to help manage energy demand on the grid through this period of unusual cold, and we’re grateful for the support from local, state and federal officials who helped encourage conservation. Our teams continue to work around the clock to ensure that our power plants and grid remain ready to meet our customers’ energy needs.”
According to Duke Energy, it is prepared to meet customer demand for electricity throughout the rest of the week. The company continues efforts to diversify its energy sources in order to support economic growth and increased energy needs in Florida.
Duke Energy has encouraged customers to keep up with energy-saving habits as colder weather persists. It offers several low- and no-cost tips for reducing winter bills, which can be found at duke-energy.com/SeasonalSavings. Customers can also access flexible payment options such as installment plans, choose their bill due date, or request extensions if needed. Additional assistance is available through programs like Share the Light Fund and Payment Assistance Finder, as well as community resources listed at 211.org.
Other tools offered by Duke Energy include exploring different rate options, enrolling qualifying smart thermostats for bill credits, and tracking energy usage via its website or mobile app.
Duke Energy Florida provides electricity to two million customers across a 13,000-square-mile area in Florida. The subsidiary owns 12,300 megawatts of capacity.
Parent company Duke Energy (NYSE: DUK), based in Charlotte, North Carolina, serves a total of 8.6 million electric utility customers across six states and operates 55,100 megawatts of capacity nationwide. Its natural gas utilities serve 1.7 million customers in five states.
The company continues investing in upgrades to its electric grid and expanding cleaner generation sources such as natural gas, nuclear power, renewables and energy storage as part of its transition toward a more modernized energy system.
More information about Duke Energy’s services and updates is available at duke-energy.com and through their various social media channels.
