Duke Energy has expressed appreciation to its customers in North Carolina and South Carolina for reducing electricity use during an unusually cold Monday morning. The company said that customer efforts to lower energy consumption helped ease the strain on the power grid and supported reliable service during one of the coldest mornings of the season.
Gerald Wilson, vice president of grid operations at Duke Energy, stated: “La conservación de los clientes ha logrado una diferencia significativa hoy. Agradecemos a todos los hogares y empresas que ajustaron sus rutinas para ayudar a controlar la demanda energética en la red durante este periodo de frío inusual, y estamos muy agradecidos por el apoyo de los funcionarios locales, estatales y federales que ayudaron a fomentar el ahorro energético. Nuestro personal continúa trabajando sin descanso para garantizar que nuestras centrales eléctricas y nuestra red estén preparadas para satisfacer las necesidades energéticas de nuestros clientes.”
The company reported that it remains well-positioned to meet customer demand throughout the rest of the week. Duke Energy continues to expand its diverse energy mix to support economic growth and rising energy needs across both states.
Duke Energy encouraged customers to keep up with their energy-saving habits as cold weather persists. The company provides tips for saving on winter bills at duke-energy.com/SeasonalSavings.
To help manage winter electricity usage and costs, Duke Energy offers flexible payment options such as installment plans, selecting a payment date, or extending due dates. Additional assistance is available through programs like Share the Light Fund and community resources found via 211.org. Customers can also explore different rate options, enroll eligible smart thermostats for bill rebates, and monitor their energy usage online or through Duke Energy’s mobile app.
Duke Energy serves about 4.7 million electric customers in North Carolina and South Carolina—3.8 million in North Carolina and nearly 860,000 in South Carolina.
The company is headquartered in Charlotte, North Carolina, and is among the largest electric power holding companies in the United States. Its utilities serve approximately 8.6 million customers across six states with a total owned capacity of 55,100 megawatts of power generation. Additionally, its natural gas businesses provide service to 1.7 million customers across five states.
Duke Energy is investing in grid upgrades and cleaner generation sources such as natural gas, nuclear power, renewables, and battery storage as part of its ongoing transition toward smarter energy while maintaining reliability for its customers.
Further information about Duke Energy’s services and initiatives can be found at duke-energy.com or through their social media channels including X (formerly Twitter), LinkedIn, Instagram, Facebook, and on their storytelling platform illumination.
