Duke Energy has successfully restored power to over 41,000 customers in southwest Ohio and northern Kentucky following severe storms that led to more than 48,000 outages. As of 10:15 a.m. ET, around 7,000 customers remain without power.
Crews consisting of power line technicians, tree trimmers, and damage assessors have been working to repair the damage caused by wind gusts reaching up to 65 miles per hour. These conditions resulted in downed trees, power lines, and poles.
Duke Energy will post estimated restoration times on their website at duke-energy.com/outages. Customers who have signed up for text alerts will receive notifications once estimates are available for their area.
Clint Carnahan, general manager of emergency preparedness at Duke Energy, expressed gratitude towards customers stating: “I want to thank our customers for their patience and understanding as our crews work quickly and safely to restore power.”
The company’s priority during restoration is repairing large power lines and infrastructure that can restore electricity to the largest number of people quickly. Essential services like hospitals and water facilities are prioritized before addressing individual neighborhoods.
Customers can report outages through several methods including visiting duke-energy.com or using the Duke Energy mobile app. They can also text OUT to 57801 or call the automated outage reporting system at 1.800.343.3525.
Duke Energy Ohio/Kentucky serves a substantial customer base with electric service provided to 910,000 individuals across a wide service area and natural gas service offered to another 560,000.
Overall, Duke Energy operates as one of America’s largest energy holding companies with significant investments in grid upgrades and cleaner energy generation across multiple states.
For further information about storm safety tips or company updates visit duke-energy.com/safety-and-preparedness/storm-safety or follow Duke Energy on social media platforms such as X (formerly Twitter), LinkedIn, Instagram, and Facebook.
