Duke Energy Florida has expressed its appreciation to customers who reduced their electricity use on Monday morning during a period of unusually cold weather. The company stated that the actions taken by customers helped decrease the strain on the power grid and supported reliable service during one of the coldest mornings of the season.
Melissa Seixas, state president of Duke Energy Florida, said, “Customer conservation made a significant difference today. We appreciate all the households and businesses that adjusted their routines to help manage energy demand on the grid during this unusual cold spell, and we are very grateful for the support of local, state, and federal officials who helped encourage energy savings. Our teams continue to work tirelessly to ensure our power plants and grid are prepared to meet our customers’ energy needs.”
The company noted it is well positioned to reliably meet customer demand for the rest of the week. Duke Energy continues efforts to expand its diverse energy mix in order to support economic growth and increasing energy needs across Florida.
As cold weather persists, Duke Energy encourages customers to maintain energy-saving habits. The company provides a variety of low-cost or no-cost tips that can help save money at duke-energy.com/SeasonalSavings.
Duke Energy also offers tools and programs designed to help customers manage their winter electricity bills. These include flexible payment options such as installment plans, choosing a payment date, or extending payment deadlines. Additional assistance is available through resources like the Share the Light Fund and local community resources found at 211.org.
Customers can also explore different rate options, enroll eligible smart thermostats for bill rebates, and track their energy use via Duke Energy’s website or mobile app.
Duke Energy Florida serves approximately 2 million residential, commercial, and industrial customers in a 13,000-square-mile service area with an energy capacity of 12,300 megawatts.
Duke Energy is headquartered in Charlotte, North Carolina and serves about 8.6 million electric customers across six states with a total owned generating capacity of 55,100 megawatts. Its natural gas utilities serve 1.7 million customers in five states.
The company is working on a major transition toward cleaner energy sources while maintaining reliability for its customers. Investments are being made in upgrading the electric grid as well as expanding clean generation including natural gas, nuclear power, renewables, and energy storage.
More information about Duke Energy can be found at duke-energy.com or through its official news center and social media channels.
