Duke Energy Florida reports that its investment in self-healing technology helped prevent more than 280,000 extended power outages in 2025. The company also states that customers avoided over 300,000 hours of outages last year due to this technology.
Self-healing systems are designed to automatically detect power outages and reroute electricity to restore service quickly or even prevent the outage. According to Duke Energy Florida, these systems can reduce the number of affected customers by up to 75% and often restore power in under a minute.
Currently, more than 1.7 million of Duke Energy Florida’s 2 million customers benefit from self-healing technology. This represents about 82% of its customer base, which is twice as many as in 2020.
During the 2024 hurricane season, self-healing technology was credited with saving millions of outage hours: about 3.3 million hours during Hurricane Milton, approximately 1.8 million hours during Hurricane Helene, and roughly 208,000 hours during Hurricane Debby.
Melissa Seixas, Duke Energy Florida state president, said: “Even without major storms, we see the benefits of self-healing technology. It helps our system respond automatically when something goes wrong, often restoring power in seconds and reducing how many customers are affected. That means fewer outages, faster restoration and a more reliable experience for our customers year-round.”
The company notes that factors such as vegetation growth, wildlife contact with lines, or vehicle accidents can also cause outages outside of storm events. Duke Energy Florida plans to continue expanding self-healing technology into 2026.
Duke Energy Florida is a subsidiary of Duke Energy and owns 12,300 megawatts of energy capacity across a service area covering 13,000 square miles in Florida. Its parent company serves electric customers across several states and operates significant natural gas utilities.
More information is available at duke-energy.com and on their social media channels.
