Duke Energy Florida has reported that its smart, self-healing technology has helped avoid more than 950,000 extended power outages and saved nearly 6.3 million hours of outage time for customers since January 2024. The announcement comes as the 2025 Atlantic hurricane season reaches its midpoint.
The self-healing system works by automatically detecting outages and rerouting power to other lines, restoring service often in less than a minute. This technology operates during both normal conditions and severe weather events such as hurricanes.
Currently, about 80% of Duke Energy Florida customers benefit from this technology. In specific regions, approximately 90% of Pinellas County, 80% of Orange County, and 60% of Polk County are covered by the system.
During the 2024 hurricane season alone, self-healing technology prevented significant outage times: around 3.3 million hours during Hurricane Milton, about 1.8 million hours during Hurricane Helene, and roughly 208,000 hours during Hurricane Debby.
“Self-healing technology is a powerful tool that helps keep the lights on for Duke Energy Florida customers,” said Melissa Seixas, Duke Energy Florida state president. “We understand how important reliable power is for our customers, their families and their businesses – they plan their lives by it – so we will continue focusing on strengthening and expanding self-healing technology throughout our 35-county service territory as we enter the second half of hurricane season and beyond.”
Duke Energy Florida serves two million residential, commercial and industrial customers across a service area spanning 13,000 square miles in Florida. The company owns an energy capacity of 12,300 megawatts.
Its parent company, Duke Energy (NYSE: DUK), is based in Charlotte, North Carolina. It provides electric utilities to approximately 8.4 million customers across six states and owns a total energy capacity of 54,800 megawatts. The company’s natural gas utilities serve another 1.7 million customers in five states.
Duke Energy continues to invest in grid upgrades and cleaner generation sources such as natural gas, nuclear energy, renewables and energy storage to support reliability for its customers while transitioning toward smarter energy solutions (https://www.duke-energy.com/our-company/about-us).
More information can be found at duke-energy.com or through the Duke Energy News Center online.
